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AudienceView Documentation

Inserting a Special Character in a Message

You are able to enter a special character into your message if you want. The special characters can take the form of letters with accents like umlauts or tildes.

To insert a special character into a message, complete the following:

  1. Open the Correspondence application from the AudienceView Desktop.
  2. Select the Messages tab.
    The Messages|Search page appears.
  3. Search for and select the message that you want to work with. For more information, refer to the Correspondence Messages-Search Page and Performing Searches.
    The Messages|Basic page appears.
  4. Select the Build tab.
    The Messages|Build page appears.
  5. Place the cursor at the point in the message where you want to insert the special character.
  6. Click on the Insert Special Character icon ().
    The Select Special Character lightbox appears.
  7. Select the special character that you want to insert.
    The Messages|Build page displays with the special character inserted in the message.