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Configuring Matching Criteria

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Recommendations are determined by a combining the keywords defined within an article and the keywords corresponding with the performance(s)/series that are in the customer's shopping cart.

Performance Criteria

To configure the keywords used for matching performances, complete the following:

  1. Add keywords to the performance on the Venue Configuration application Performance|Basic page 'Keywords' field.
    For more information, refer to Adding Keywords to a Performance.
  2. Keywords can be added to performance in two ways:
    1. Keywords can be manually entered into the 'Keywords' field.
    2. The Performance Keywords list can be bound to the Venue Configuration application Performance|Basic page 'Keywords' field.
      For more information, refer to General Configuration Lists and Binding a List to a Field.
  3. Create an article for the event that you want to recommend using the keywords from the performance. Ensure that the spelling is identical.
    For more information, refer to Creating an Article and Adding Keywords to an Article.
Caution
Only one list can be bound to a field at any given time. Binding the Performance Keyword list to the Content Management application Articles|Basic page's 'Keyword' field could limit the available keywords for all articles.

Series Criteria

To configure the keywords used for matching series, complete the following:

  1. Add keywords to the series on the Venue Configuration application Series|Basic page 'Keywords' field.
    For more information, refer to Adding Keywords to a Series.
  2. Keywords can be added to series in two ways:
    1. Keywords can be manually entered into the 'Keywords' field.
    2. The Series Keywords list can be bound to the Venue Configuration application Series|Basic page 'Keywords' field.
      For more information, refer to General Configuration Lists and Binding a List to a Field.
  3. Create an article for the event that you want to recommend using the keywords from the series. Ensure that the spelling is identical.
    For more information, refer to Creating an Article and Adding Keywords to an Article
Caution
Only one list can be bound to a field at any given time. Binding the Series Keyword list to the Content Management application Articles|Basic page's 'Keyword' field could limit the available keywords for all articles.