AudienceView Connect
AudienceView Documentation

Configuring Pick-a-Seat Series Images

By configuring pick-a-seat images for a series, you enable online users to select their own seats for every performance within the series. Pick-a-seat series images are generated automatically using the corresponding venue’s detailed image.

Online, the image is rendered into a Flash object so that the customer can pick a seat. If the 'Detailed Venue Image' is above the dimensions of 2,880 x 2,880 then the image will not appear; therefore, detailed venue images must not exceed 2,880 x 2,880 if you are planning to use Pick-a-Seat online. For more information, refer to Creating a Venue Background Image

To enable pick-a-seat for every performance within a series, complete the following:

  1. Open the Venue Configuration application from the AudienceView Desktop.
  2. Select the Series tab.
    The Series|Search page appears.
  3. Search for and select the series that you want to work with. For more information, refer to Venue Configuration Series-Search Page and Performing Searches.
    The Series|Basic page appears.
  4. In the series data section, select Enable Online Flash Map to the 'Options' field by holding CTRL and clicking on it.
    If you do not hold CTRL while selecting the Enable Online Flash Map page all of the pages that are currently selected will be deselected.
  5. Click 'Apply'.
    A window confirms that the application updated the series.
  6. Click 'OK'.
    Your venues’ Detailed Image is now flash-enabled and online users can now select seats from the pick-a-seat image, for every performance within this series.