• AudienceView User Guides
  • Getting Started
    • Getting Started Content Map
    • Introduction to AudienceView
    • AudienceView Applications
    • AudienceView Desktop
      • AudienceView Desktop Options Menu
      • Commonly Used Buttons and Icons
      • AudienceView Messages
    • Logging In and Out of AudienceView Desktop
      • Troubleshooting Desktop Login Failures
      • Changing Your Login Settings
      • Using System Override
    • Performing Searches
      • Using Wildcard Characters to Perform a Search
      • Adding Additional Search Fields
      • Search Page Settings
      • Sorting Search Results
      • Loading a New Search
      • The Find Dialog Boxes
    • Using a Calendar to Add a Date
    • Using Relative Dates and Times
    • Using Notes
      • Creating a Note
      • Adding a File Attachment to a Note
      • Modifying a Note
      • Deleting a Note
  • Customer Services Guide
    • Customer Services Content Map
    • Customer Services Customers
      • Customer Services Customer Pages
      • Managing Customer Accounts
      • Managing Online User Accounts
    • Customer Services Order
      • Customer Services Order Pages
      • Handling Customer Orders
      • Handling Customer Payments
    • Customer Services Seats
      • Customer Services Seat Pages
      • Making Seat Selections
    • Customer Services Bundles
      • Customer Services Bundles Pages
      • Selling Bundles
    • Customer Services Miscellaneous Items
      • Customer Services Miscellaneous Items Pages
      • Selling Miscellaneous Items
    • Customer Services Offers
      • Customer Services Offers Pages
      • Using and Managing Offers
    • Customer Services Gift Certificates and Gift Cards
      • Customer Services Gift Certificates and Gift Cards Pages
      • Selling Gift Certificates and Gift Cards
    • Customer Services Gifts
      • Customer Services Gifts-Search Page
      • Handling Gifts (Donations)
    • Customer Services End of Day Balance Pages
  • Utilities Guide
    • Utilities Content Map
    • The Maximum Number of Records that can be Processed
    • Business Intelligence Queries (Extracts)
    • Utilities Customers
      • Utilities Customers Pages
      • Performing Customers Batch Processes
    • Utilities Customer Merge
      • Utilities Customer Merge Pages
      • Merging Customer Accounts in a Batch
    • Utilities Orders
      • Utilities Orders Pages
      • Performing Orders Batch Processes
    • Utilities Offers
      • Utilities Offers Pages
      • Performing Offers Batch Processes
    • Utilities Renewals
      • Utilities Renewals Pages
      • Handling Renewals
    • Utilities Print
      • Utilities Print Pages
      • Printing in Batches
    • Utilities Performance
      • Utilities Performance Pages
      • Modifying Performances in a Batch
    • Utilities Pledges
      • Utilities Pledges Pages
      • Handling Pledges in a Batch
    • Utilities Dataloader
      • Utilities Dataloader Pages
      • Using the Dataloader
  • My AudienceView Guide
    • My AudienceView Content Map
    • My AudienceView My Notes
      • My AudienceView My Notes Pages
      • Calendar View in the My Notes-Home Page
      • Using My Notes
    • My AudienceView My Settings-Password
      • My AudienceView My Settings-Password Page
      • Changing Your Password in My AudienceView
    • My AudienceView My Executive BI
      • My AudienceView My Executive BI Pages
      • Running an Executive BI
  • Business Intelligence and Reports Guide
    • Business Intelligence and Reports Content Map
    • Reporting Permissions Requirements
    • Business Intelligence and Reports Generated Reports
      • Business Intelligence and Reports Generated Reports Pages
      • Using Generated Reports
      • Date Formats within AudienceView Reports
      • AudienceView Reports
    • Business Intelligence and Reports Saved Reports
      • Business Intelligence and Reports Saved Reports Pages
      • Using Saved Reports
    • Business Intelligence and Reports Business Intelligence
      • Business Intelligence and Reports Business Intelligence Pages
      • Using Business Intelligence
    • Business Intelligence and Reports Saved Business Intelligence
      • Business Intelligence and Reports Saved Business Intelligence Pages
      • Running a Saved BI Query
    • Download Report Portal
  • Access Control Guide
    • Access Control Content Map
    • Configuring Access Control
      • Configuring Access Control Security Settings
      • Configuring Access Control Notifications
      • Configuring Access Control Fields
    • Configuring Access Control Mobile Devices
      • Access Control Assumptions
      • Additional Access Control Documentation
      • Before You Configure Your Mobile Device
      • Getting to Know Your Mobile Computer
      • DataWedge Configuration (MC50)
      • Symbol PocketBrowser Configuration (MC3090)
      • Setting the Internet Explorer Home Page
      • Configuring Notifications on a Mobile Computer
      • Adjusting the Font Size
    • Scanning Tickets
      • Logging On to Access Control
      • Access Control Options Page
      • Troubleshooting Access Control Login Problems
      • Changing Your Access Control Password
      • Marking Tickets
      • Troubleshooting Ticket Scanning Errors
      • Searching for a Performance in Access Control
      • Checking a Ticket’s Status
      • Showing Order and Customer Details
    • Ticket Scanning Reports Available Through Access Control
      • Understanding a Ticket’s Status
      • Scanned Tickets Report within Access Control
      • Additional Ticket Scanning Reporting Options
  • Email Marketing Guide
    • Email Marketing Content Map
    • Correspondence Correspondence
      • Correspondence Correspondence Pages
      • Using Correspondence
    • Correspondence Messages
      • Correspondence Messages Pages
      • Sending Messages
    • Managing Customer Communication and Marketing Preferences
      • Opting Customers into Email Communications by Default
      • Opting Customers Out of Email Marketing by Default
      • Default Customer Email Marketing Message Preferences
      • Creating a Single Click Unsubscribe Link
      • Creating Mailing Lists
      • Assigning Email Preferences
    • Email Marketing Best Practices
• AudienceView Configuration Guides
  • Application Configuration Guide
    • Application Configuration Content Map
    • Configuration Workflows
      • AudienceView Configuration Workflow
      • Funds Management Configuration Workflow
      • Performance Configuration Workflow
    • Venue Configuration Application
      • Venue Configuration Content Map
      • Venue Configuration Venue
      • Venue Configuration Series
      • Venue Configuration Performances
      • Venue Configuration Performance Management
      • Venue Configuration Price Charts
    • Product Configuration Application
      • Product Configuration Content Map
      • Product Configuration Bundles
      • Product Configuration Charges
      • Product Configuration Miscellaneous Items
      • Product Configuration Stored Value Items
      • Product Configuration Promotional Codes
      • Product Configuration Benefits
    • Legends Application
      • Legends Content Map
      • Using the Colour Selection Tool
      • Legends Price Zones
      • Legends Hold Types
      • Legends Fill Zones
      • Legends Price Types
    • General Configuration Application
      • General Configuration Content Map
      • General Configuration Payment Methods
      • General Configuration Tickets
      • General Configuration Delivery Methods
      • General Configuration Passes
      • General Configuration Memberships
      • General Configuration Producers
      • General Configuration Lists
      • General Configuration Questions
      • General Configuration Reports
      • General Configuration XSL Templates
      • General Configuration Account Linkage Types
      • General Configuration Payment Gateways
    • Funds Management Application
      • Funds Management Content Map
      • Funds Management Programs
      • Funds Management Funds
      • Funds Management Gifts
      • Example Fundraising Program
      • Tax Receipts and Thank You Letters
  • Administration Guide
    • Administration Guide Content Map
    • Application Security Application
      • Application Security Content Map
      • Application Security Users
      • Application Security Groups
      • Application Security Roles
      • Application Security Audit
      • Enabling AudienceView Desktop Content
      • BO Subsystem Actions
      • CO Subsystem Actions
    • Registry Application
      • Registry Content Map
      • Navigating the Registry
      • Using the Registry Page
      • Using the System Page
      • Using the Encryption Page to Purge Cardholder Data (AudienceView 6.3.4)
      • Commonly Modified Registry Settings
      • Configuring System Settings
  • AudienceView Branding Guide
    • AudienceView Online CSS and Default Branding
      • AudienceView Online - branding-styles.css
      • Default AudienceView Online Branding
    • AudienceView Mobile CSS and Default Branding
      • AudienceView Mobile - branding-styles.css
      • Default AudienceView Mobile Branding
    • AudienceView Online and Mobile Labels
      • Commonly Used Include File Labels
      • accountBenefits.asp
      • accountDefaultPayment.asp
      • accountEvents.asp
      • accountFriends.asp
      • accountInformation.asp
      • accountMarketing.asp
      • accountMemberships.asp
      • accountMessageList.asp
      • accountMessageView.asp
      • accountSavedPayment.asp
      • accountSettings.asp
      • bundleResult.asp
      • bundleSelect.asp
      • bundleSelectGift.asp
      • bundleSelectMiscItem.asp
      • calendarWidget.asp
      • changePassword.asp
      • chooseLanguage.asp
      • createAccount.asp
      • customerOffers.asp
      • default.asp
      • donationDetails.asp
      • flashMapXML.asp
      • forgotPassword.asp
      • forwardTickets.asp
      • friendlyDispatch.asp
      • giftCardAddPayment.asp
      • giftCardAddReload.asp
      • giftCardInquiryReload.asp
      • giftCardListPayments.asp
      • giftCardListReloads.asp
      • giftCertificateDetails.asp
      • listOrders.asp
      • login.asp
      • loginDelivery.asp
      • logout.asp
      • maintainAccount.asp
      • maintainAccountPaymentMethods.asp
      • maintainAddressDetails.asp
      • maintainAddresses.asp
      • maintainContactDetails.asp
      • maintainContacts.asp
      • mapSelect.asp
      • miscItemDetail.asp
      • myEvents.asp
      • myTickets.asp
      • orderContact.asp
      • promoCode.asp
      • redeemOffer.asp
      • reservationConfirm.asp
      • search.asp
      • seatResult.asp
      • seatSelect.asp
      • shoppingCart.asp
      • showSeats.asp
      • ticketForwardAdmissions.asp
      • ticketForwardDetails.asp
      • ticketUsage.asp
      • urlPopup.asp
      • viewOrder.asp
      • viewTicket.asp
      • waiting.asp
      • Label Quick Reference
    • Image Usage Guidelines
      • Background Image Guidelines
      • Header Image Guidelines
      • Primary Feature Article Image Guidelines
      • Secondary and Tertiary Feature Article Image Guidelines
      • Sellable Item Image Guidelines
      • Shopping Cart Image Guidelines
      • Delivery Method Icon Image Guidelines
      • Seat and Section View Image Guidelines
      • Event Image Guidelines
  • Online and Mobile Configuration Guide
    • Online and Mobile Configuration Guide Content Map
    • Enabling Online Content in Application Security
    • Enabling Mobile Content in Application Security
    • Online and Mobile Configuration Workflow
    • Content Management Application
      • Introduction to Content Management
      • Content Management Sites
      • Content Management Articles
    • Configuring AudienceView Online and Mobile
      • AudienceView Online Interface
      • Enabling Online and Mobile Users to Make Purchases
      • Configuring Online and Mobile Sales
      • Configuring Online Gifts (Donations)
      • Ticket Reprinting and Forwarding
      • Online Reservations
    • Virtual Waiting Room
    • Google Analytics
      • Google Analytics Offering
      • How the Google Analytics Feed Works
      • Google Analytics Profile Settings
      • Configuring AudienceView to Use Google Analytics
      • Tracking Email Campaigns with Google Analytics
  • AudienceView Kiosk Configuration Guide
    • Kiosk Configuration Guide Content Map
    • Configuring Kiosk Purchases and Sales
      • Configuring Kiosk Purchases
      • Configuring Kiosk Sales
      • Displaying Seat Maps in Kiosk
      • Optimizing AudienceView Kiosk Search
    • Branding AudienceView Kiosk
      • Changing the Default Browser Title
      • Branding AudienceView Kiosk Banner Images
      • Changing AudienceView Kiosk’s Colour Definitions
      • Specifying AudienceView Kiosk Button Colours
    • Configuring AudienceView Kiosk Labels
      • Configuring Kiosk Messages
      • Commonly Used Include File Labels - Kiosk
      • Configuring AudienceView Kiosk ASP Pages
• AVTiki Guide
  • AVTiki Guide Content Map
  • Making an AVTiki Reservation
  • Accepting an AVTiki Reservation
  • AVTiki Configuration Guide
    • Managing Facebook Accounts
      • Creating a Facebook Developer Account
      • Adding an Administrator to the Facebook App
      • Adding an Administrator to the Facebook Page
    • Creating and Configuring the Facebook App
    • Facebook Privacy Policy and Terms of Service
    • Linking the Facebook App to the Facebook Page
    • Submitting the Facebook App for Approval
    • AVTiki Server Configuration
      • AVTiki UI Folder Configuration
      • AVTiki Redirects Configuration
      • AVTiki IIS Configuration
    • AVTiki Desktop Configuration
      • AVTiki Roles Configuration
      • AVTiki Group Configuration
      • AVTiki User Configuration
      • AVTiki Site Configuration
      • AVTiki Registry Configuration
      • AVTiki Performance Configuration
    • Testing AVTiki
    • Publishing AVTiki to the Public
    • Common AVTiki Errors
    • AVTiki Troubleshooting
    • AVTiki Global.asa Settings (Versions Prior to AudienceView 6.3.3)
  • Optional AVTiki Configurations
    • Managing AVTiki's Ability to Use Google Analytics
  • AVTiki Branding Guide
    • AVTiki - branding-styles.css
    • Default AVTiki Branding
      • Default AVTiki Body Element Branding
      • Default AVTiki Container Branding
      • Default AVTiki Order Timeout Branding
      • Default AVTiki Datatable Branding
      • Default AVTiki Landing Page Branding
      • Default AVTiki Pagination Branding
      • Default AVTiki Event Details Branding
      • Default AVTiki Event Details (viewOrder.asp Page) Branding
      • Default AVTiki Event Facepile Branding
      • Default AVTiki Seat Select Pop-Up Branding
      • Default AVTiki Seat Select Page Branding
      • Default AVTiki Call to Action Block Branding
      • Default AVTiki Create Account and Billing Page Branding
      • Default AVTiki Order Summary Page Branding
      • Default AVTiki Navigation Box Branding
      • Default AVTiki Widget Branding
      • Default AVTiki Pop-Up Window Branding
      • Default AVTiki Miscellaneous Styles Branding
      • Default AVTiki Attention Block Branding
      • Default AVTiki Search Branding
    • AVTiki Labels
      • Commonly Used Include File Labels - AVTiki
      • 3DSecure.asp - AVTiki
      • chooseLanguage.asp - AVTiki
      • createAccount.asp - AVTiki
      • default.asp - AVTiki
      • logout.asp - AVTiki
      • orderContact.asp - AVTiki
      • permissions.asp - AVTiki
      • seatSelect.asp - AVTiki
      • shoppingCart.asp - AVTiki
      • showSeats.asp - AVTiki
      • urlPopup.asp - AVTiki
      • viewOrder.asp - AVTiki
      • waiting.asp - AVTiki
      • waitingRoom.asp - AVTiki
    • AVTiki Image Usage Guidelines
      • AVTiki Background Image Guidelines
      • AVTiki Header Image Guidelines
      • AVTiki Order Timeout Image Guidelines
      • AVTiki viewOrder.asp Messaging Image Guidelines
      • AVTiki Logo Image Guidelines
• AudienceView Glossary

The following sections provide detailed information on how to configure AudienceView Online/Mobile so that you can sell tickets/merchandise via the internet and mobile devices:

• Enabling Online Content in Application Security: Describes the Online content available via the Application Security application User|Content and Group|Content pages, and what each option allows.
• Enabling Mobile Content in Application Security: Describes the Mobile content available via the Application Security application User|Content and Group|Content pages, and what each option allows.
• Online and Mobile Configuration Workflow: Outlines the order in which AudienceView Online/Mobile should be configured.
• Content Management Application: Outlines how to use the Content Management application to create and modify online sites and articles.
• Configuring AudienceView Online and Mobile: Outlines how to configure AudienceView to allow customers to make purchases and donations online and via mobile devices.
• Virtual Waiting Room: Outlines how to control the maximum number of active sessions served by each AudienceView server.
• Google Analytics: Outlines some of the things that Google Analytics can track and how to configure it to work with AudienceView.

Hint For an outline of the Online and Mobile Configuration Guide's content, refer to the Online and Mobile Configuration Guide Content Map.