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Version:
6.8.0 Product Documentation
Release Notes
6.3.0 Product Documentation
AudienceView Documentation
AudienceView User Guides
Getting Started
Getting Started Content Map
Introduction to AudienceView
AudienceView Applications
AudienceView Desktop
AudienceView Desktop Options Menu
Commonly Used Buttons and Icons
AudienceView Messages
Logging In and Out of AudienceView Desktop
Troubleshooting Desktop Login Failures
Changing Your Login Settings
Using System Override
Performing Searches
Using Wildcard Characters to Perform a Search
Adding Additional Search Fields
Search Page Settings
Sorting Search Results
Loading a New Search
The Find Dialog Boxes
Using a Calendar to Add a Date
Using Relative Dates and Times
Using Notes
Creating a Note
Adding a File Attachment to a Note
Modifying a Note
Deleting a Note
Customer Services Guide
Customer Services Content Map
Customer Services Customers
Customer Services Customer Pages
Managing Customer Accounts
Managing Online User Accounts
Customer Services Order
Customer Services Order Pages
Handling Customer Orders
Handling Customer Payments
Customer Services Seats
Customer Services Seat Pages
Making Seat Selections
Customer Services Bundles
Customer Services Bundles Pages
Selling Bundles
Customer Services Miscellaneous Items
Customer Services Miscellaneous Items Pages
Selling Miscellaneous Items
Customer Services Offers
Customer Services Offers Pages
Using and Managing Offers
Customer Services Gift Certificates and Gift Cards
Customer Services Gift Certificates and Gift Cards Pages
Selling Gift Certificates and Gift Cards
Customer Services Gifts
Customer Services Gifts-Search Page
Handling Gifts (Donations)
Customer Services End of Day Balance Pages
Utilities Guide
Utilities Content Map
The Maximum Number of Records that can be Processed
Business Intelligence Queries (Extracts)
Utilities Customers
Utilities Customers Pages
Performing Customers Batch Processes
Utilities Customer Merge
Utilities Customer Merge Pages
Merging Customer Accounts in a Batch
Utilities Orders
Utilities Orders Pages
Performing Orders Batch Processes
Utilities Offers
Utilities Offers Pages
Performing Offers Batch Processes
Utilities Renewals
Utilities Renewals Pages
Handling Renewals
Utilities Print
Utilities Print Pages
Printing in Batches
Utilities Performance
Utilities Performance Pages
Modifying Performances in a Batch
Utilities Pledges
Utilities Pledges Pages
Handling Pledges in a Batch
Utilities Dataloader
Utilities Dataloader Pages
Using the Dataloader
My AudienceView Guide
My AudienceView Content Map
My AudienceView My Notes
My AudienceView My Notes Pages
Calendar View in the My Notes-Home Page
Using My Notes
My AudienceView My Settings-Password
My AudienceView My Settings-Password Page
Changing Your Password in My AudienceView
My AudienceView My Executive BI
My AudienceView My Executive BI Pages
Running an Executive BI
Business Intelligence and Reports Guide
Business Intelligence and Reports Content Map
Reporting Permissions Requirements
Business Intelligence and Reports Generated Reports
Business Intelligence and Reports Generated Reports Pages
Using Generated Reports
Date Formats within AudienceView Reports
AudienceView Reports
Business Intelligence and Reports Saved Reports
Business Intelligence and Reports Saved Reports Pages
Using Saved Reports
Business Intelligence and Reports Business Intelligence
Business Intelligence and Reports Business Intelligence Pages
Using Business Intelligence
Business Intelligence and Reports Saved Business Intelligence
Business Intelligence and Reports Saved Business Intelligence Pages
Running a Saved BI Query
Download Report Portal
Access Control Guide
Access Control Content Map
Configuring Access Control
Configuring Access Control Security Settings
Configuring Access Control Notifications
Configuring Access Control Fields
Configuring Access Control Mobile Devices
Access Control Assumptions
Additional Access Control Documentation
Before You Configure Your Mobile Device
Getting to Know Your Mobile Computer
DataWedge Configuration (MC50)
Symbol PocketBrowser Configuration (MC3090)
Setting the Internet Explorer Home Page
Configuring Notifications on a Mobile Computer
Adjusting the Font Size
Scanning Tickets
Logging On to Access Control
Access Control Options Page
Troubleshooting Access Control Login Problems
Changing Your Access Control Password
Marking Tickets
Troubleshooting Ticket Scanning Errors
Searching for a Performance in Access Control
Checking a Ticket’s Status
Showing Order and Customer Details
Ticket Scanning Reports Available Through Access Control
Understanding a Ticket’s Status
Scanned Tickets Report within Access Control
Additional Ticket Scanning Reporting Options
Email Marketing Guide
Email Marketing Content Map
Correspondence Correspondence
Correspondence Correspondence Pages
Using Correspondence
Correspondence Messages
Correspondence Messages Pages
Sending Messages
Managing Customer Communication and Marketing Preferences
Opting Customers into Email Communications by Default
Opting Customers Out of Email Marketing by Default
Default Customer Email Marketing Message Preferences
Creating a Single Click Unsubscribe Link
Creating Mailing Lists
Assigning Email Preferences
Email Marketing Best Practices
AudienceView Configuration Guides
Application Configuration Guide
Application Configuration Content Map
Configuration Workflows
AudienceView Configuration Workflow
Funds Management Configuration Workflow
Performance Configuration Workflow
Venue Configuration Application
Venue Configuration Content Map
Venue Configuration Venue
Venue Configuration Series
Venue Configuration Performances
Venue Configuration Performance Management
Venue Configuration Price Charts
Product Configuration Application
Product Configuration Content Map
Product Configuration Bundles
Product Configuration Charges
Product Configuration Miscellaneous Items
Product Configuration Stored Value Items
Product Configuration Promotional Codes
Product Configuration Benefits
Legends Application
Legends Content Map
Using the Colour Selection Tool
Legends Price Zones
Legends Hold Types
Legends Fill Zones
Legends Price Types
General Configuration Application
General Configuration Content Map
General Configuration Payment Methods
General Configuration Tickets
General Configuration Delivery Methods
General Configuration Passes
General Configuration Memberships
General Configuration Producers
General Configuration Lists
General Configuration Questions
General Configuration Reports
General Configuration XSL Templates
General Configuration Account Linkage Types
General Configuration Payment Gateways
Funds Management Application
Funds Management Content Map
Funds Management Programs
Funds Management Funds
Funds Management Gifts
Example Fundraising Program
Tax Receipts and Thank You Letters
Administration Guide
Administration Guide Content Map
Application Security Application
Application Security Content Map
Application Security Users
Application Security Groups
Application Security Roles
Application Security Audit
Enabling AudienceView Desktop Content
BO Subsystem Actions
CO Subsystem Actions
Registry Application
Registry Content Map
Navigating the Registry
Using the Registry Page
Using the System Page
Using the Encryption Page to Purge Cardholder Data (AudienceView 6.3.4)
Commonly Modified Registry Settings
Configuring System Settings
AudienceView Branding Guide
AudienceView Online CSS and Default Branding
AudienceView Online - branding-styles.css
Default AudienceView Online Branding
AudienceView Mobile CSS and Default Branding
AudienceView Mobile - branding-styles.css
Default AudienceView Mobile Branding
AudienceView Online and Mobile Labels
Commonly Used Include File Labels
accountBenefits.asp
accountDefaultPayment.asp
accountEvents.asp
accountFriends.asp
accountInformation.asp
accountMarketing.asp
accountMemberships.asp
accountMessageList.asp
accountMessageView.asp
accountSavedPayment.asp
accountSettings.asp
bundleResult.asp
bundleSelect.asp
bundleSelectGift.asp
bundleSelectMiscItem.asp
calendarWidget.asp
changePassword.asp
chooseLanguage.asp
createAccount.asp
customerOffers.asp
default.asp
donationDetails.asp
flashMapXML.asp
forgotPassword.asp
forwardTickets.asp
friendlyDispatch.asp
giftCardAddPayment.asp
giftCardAddReload.asp
giftCardInquiryReload.asp
giftCardListPayments.asp
giftCardListReloads.asp
giftCertificateDetails.asp
listOrders.asp
login.asp
loginDelivery.asp
logout.asp
maintainAccount.asp
maintainAccountPaymentMethods.asp
maintainAddressDetails.asp
maintainAddresses.asp
maintainContactDetails.asp
maintainContacts.asp
mapSelect.asp
miscItemDetail.asp
myEvents.asp
myTickets.asp
orderContact.asp
promoCode.asp
redeemOffer.asp
reservationConfirm.asp
search.asp
seatResult.asp
seatSelect.asp
shoppingCart.asp
showSeats.asp
ticketForwardAdmissions.asp
ticketForwardDetails.asp
ticketUsage.asp
urlPopup.asp
viewOrder.asp
viewTicket.asp
waiting.asp
Label Quick Reference
Image Usage Guidelines
Background Image Guidelines
Header Image Guidelines
Primary Feature Article Image Guidelines
Secondary and Tertiary Feature Article Image Guidelines
Sellable Item Image Guidelines
Shopping Cart Image Guidelines
Delivery Method Icon Image Guidelines
Seat and Section View Image Guidelines
Event Image Guidelines
Online and Mobile Configuration Guide
Online and Mobile Configuration Guide Content Map
Enabling Online Content in Application Security
Enabling Mobile Content in Application Security
Online and Mobile Configuration Workflow
Content Management Application
Introduction to Content Management
Content Management Sites
Content Management Articles
Configuring AudienceView Online and Mobile
AudienceView Online Interface
Enabling Online and Mobile Users to Make Purchases
Configuring Online and Mobile Sales
Configuring Online Gifts (Donations)
Ticket Reprinting and Forwarding
Online Reservations
Virtual Waiting Room
Google Analytics
Google Analytics Offering
How the Google Analytics Feed Works
Google Analytics Profile Settings
Configuring AudienceView to Use Google Analytics
Tracking Email Campaigns with Google Analytics
AudienceView Kiosk Configuration Guide
Kiosk Configuration Guide Content Map
Configuring Kiosk Purchases and Sales
Configuring Kiosk Purchases
Configuring Kiosk Sales
Displaying Seat Maps in Kiosk
Optimizing AudienceView Kiosk Search
Branding AudienceView Kiosk
Changing the Default Browser Title
Branding AudienceView Kiosk Banner Images
Changing AudienceView Kiosk’s Colour Definitions
Specifying AudienceView Kiosk Button Colours
Configuring AudienceView Kiosk Labels
Configuring Kiosk Messages
Commonly Used Include File Labels - Kiosk
Configuring AudienceView Kiosk ASP Pages
AVTiki Guide
AVTiki Guide Content Map
Making an AVTiki Reservation
Accepting an AVTiki Reservation
AVTiki Configuration Guide
Managing Facebook Accounts
Creating a Facebook Developer Account
Adding an Administrator to the Facebook App
Adding an Administrator to the Facebook Page
Creating and Configuring the Facebook App
Facebook Privacy Policy and Terms of Service
Linking the Facebook App to the Facebook Page
Submitting the Facebook App for Approval
AVTiki Server Configuration
AVTiki UI Folder Configuration
AVTiki Redirects Configuration
AVTiki IIS Configuration
AVTiki Desktop Configuration
AVTiki Roles Configuration
AVTiki Group Configuration
AVTiki User Configuration
AVTiki Site Configuration
AVTiki Registry Configuration
AVTiki Performance Configuration
Testing AVTiki
Publishing AVTiki to the Public
Common AVTiki Errors
AVTiki Troubleshooting
AVTiki Global.asa Settings (Versions Prior to AudienceView 6.3.3)
Optional AVTiki Configurations
Managing AVTiki's Ability to Use Google Analytics
AVTiki Branding Guide
AVTiki - branding-styles.css
Default AVTiki Branding
Default AVTiki Body Element Branding
Default AVTiki Container Branding
Default AVTiki Order Timeout Branding
Default AVTiki Datatable Branding
Default AVTiki Landing Page Branding
Default AVTiki Pagination Branding
Default AVTiki Event Details Branding
Default AVTiki Event Details (viewOrder.asp Page) Branding
Default AVTiki Event Facepile Branding
Default AVTiki Seat Select Pop-Up Branding
Default AVTiki Seat Select Page Branding
Default AVTiki Call to Action Block Branding
Default AVTiki Create Account and Billing Page Branding
Default AVTiki Order Summary Page Branding
Default AVTiki Navigation Box Branding
Default AVTiki Widget Branding
Default AVTiki Pop-Up Window Branding
Default AVTiki Miscellaneous Styles Branding
Default AVTiki Attention Block Branding
Default AVTiki Search Branding
AVTiki Labels
Commonly Used Include File Labels - AVTiki
3DSecure.asp - AVTiki
chooseLanguage.asp - AVTiki
createAccount.asp - AVTiki
default.asp - AVTiki
logout.asp - AVTiki
orderContact.asp - AVTiki
permissions.asp - AVTiki
seatSelect.asp - AVTiki
shoppingCart.asp - AVTiki
showSeats.asp - AVTiki
urlPopup.asp - AVTiki
viewOrder.asp - AVTiki
waiting.asp - AVTiki
waitingRoom.asp - AVTiki
AVTiki Image Usage Guidelines
AVTiki Background Image Guidelines
AVTiki Header Image Guidelines
AVTiki Order Timeout Image Guidelines
AVTiki viewOrder.asp Messaging Image Guidelines
AVTiki Logo Image Guidelines
AudienceView Glossary
AVTiki Guide Content Map
Product Guides
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6.3.0 Product Documentation
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6.3.0 Application Documentation
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AVTiki Guide
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AVTiki Guide Content Map
Table of Contents
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The following is a list of all of the pages contained within the
AVTiki G
uide
:
AVTiki Guide Content Map
Making an AVTiki Reservation
Accepting an AVTiki Reservation
AVTiki Configuration Guide
Managing Facebook Accounts
Creating a Facebook Developer Account
Adding an Administrator to the Facebook App
Adding an Administrator to the Facebook Page
Creating and Configuring the Facebook App
Facebook Privacy Policy and Terms of Service
Linking the Facebook App to the Facebook Page
Submitting the Facebook App for Approval
AVTiki Server Configuration
AVTiki UI Folder Configuration
AVTiki Redirects Configuration
AVTiki IIS Configuration
AVTiki Desktop Configuration
AVTiki Roles Configuration
AVTiki Group Configuration
AVTiki User Configuration
AVTiki Site Configuration
AVTiki Registry Configuration
AVTiki Performance Configuration
Testing AVTiki
Publishing AVTiki to the Public
Common AVTiki Errors
AVTiki Troubleshooting
AVTiki Global.asa Settings (Versions Prior to AudienceView 6.3.3)
Optional AVTiki Configurations
Managing AVTiki's Ability to Use Google Analytics
AVTiki Branding Guide
AVTiki - branding-styles.css
Default AVTiki Branding
Default AVTiki Body Element Branding
Default AVTiki Font Settings
Default AVTiki Link Colour Settings
Default AVTiki Header Settings
Default AVTiki Button Settings
Default Required Field Settings
Default AVTiki Container Branding
Default AVTiki Order Timeout Branding
Default AVTiki Datatable Branding
Default AVTiki Landing Page Branding
Default AVTiki Pagination Branding
Default AVTiki Event Details Branding
Default AVTiki Event Details (viewOrder.asp Page) Branding
Default AVTiki Event Facepile Branding
Default AVTiki Seat Select Pop-Up Branding
Default AVTiki Seat Select Page Branding
Default AVTiki Call to Action Block Branding
Default AVTiki Create Account and Billing Page Branding
Default AVTiki Order Summary Page Branding
Default AVTiki Navigation Box Branding
Default AVTiki Widget Branding
Default AVTiki Pop-Up Window Branding
Default AVTiki Miscellaneous Styles Branding
Default AVTiki Attention Block Branding
Default AVTiki Search Branding
AVTiki Labels
Commonly Used Include File Labels - AVTiki
brand_top.inc - AVTiki
error.inc - AVTiki
hc.inc - AVTiki
head.inc - AVTiki
no_like.inc - AVTiki
order_info.inc - AVTiki
rsvp.inc - AVTiki
3DSecure.asp - AVTiki
chooseLanguage.asp - AVTiki
createAccount.asp - AVTiki
default.asp - AVTiki
logout.asp - AVTiki
orderContact.asp - AVTiki
permissions.asp - AVTiki
seatSelect.asp - AVTiki
shoppingCart.asp - AVTiki
showSeats.asp - AVTiki
urlPopup.asp - AVTiki
viewOrder.asp - AVTiki
waiting.asp - AVTiki
waitingRoom.asp - AVTiki
AVTiki Image Usage Guidelines
AVTiki Background Image Guidelines
AVTiki Header Image Guidelines
AVTiki Order Timeout Image Guidelines
AVTiki viewOrder.asp Messaging Image Guidelines
AVTiki Logo Image Guidelines
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