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Version:
6.8.0 Product Documentation
Release Notes
6.3.0 Product Documentation
AudienceView Documentation
Application Configuration Content Map
Configuration Workflows
AudienceView Configuration Workflow
Funds Management Configuration Workflow
Performance Configuration Workflow
Venue Configuration Application
Venue Configuration Content Map
Venue Configuration Venue
Venue Configuration Venue Pages
Venue Configuration Venue-Search Page
Venue Configuration Venue-Basic Page
Venue Configuration Venue-Labels Page
Venue Configuration Venue-Sections Page
Venue Configuration Venue-Screens Page
Venue Configuration Venue-Seats Page
Venue Configuration Venue-Gates Page
Venue Configuration Venue-Templates Page
Venue Configuration Venue-Edit Templates Page
Configuring Venues
Venue Creation Checklist
Creating a Venue Background Image
Creating a Venue
Working with Sections
Working with Screens
Working with Seats
Working with Gates
Working with Venue Templates
Obstructed View and Accessibility Messaging
Copying a Venue
Deleting a Venue
Venue Configuration Series
Venue Configuration Series Pages
Venue Configuration Series-Search Page
Venue Configuration Series-Basic Page
Venue Configuration Series-Calendar Page
Venue Configuration Series-Limits Page
Venue Configuration Series-Types Page
Venue Configuration Series-Batch Page
Configuring Series
Creating a Series
Managing Series Calendar Entries
Setting Series Limits
Configuring Performance Types
Assigning Performance Types to a Series
Modifying a Series
Pushing Down Series Changes to Performances
Copying a Series
Deleting a Series
Creating a Batch of Performances
Performance List Extract (Series Performance Proofing)
Series Proofing Extract
Venue Configuration Performances
Venue Configuration Performances Pages
Venue Configuration Performances-Search Page
Venue Configuration Performances-Basic Page
Venue Configuration Performances-Calendar Page
Venue Configuration Performances-Limits Page
Venue Configuration Performances-Pricing Page
Venue Configuration Performances-Ticket Usage Page
Venue Configuration Performances-Notes Page
Configuring Performances
Creating a Performance
Managing Performance Calendar Entries
Setting Performance Limits
Setting Performance Pricing
Managing Admissions for a Single Performance
Modifying Admission Marketing Data for a Single Performance
Modifying the Price Zone Template for a Single Performance
Modifying the Hold Template for a Single Performance
Modifying the Best Available Template for a Single Performance
Opening In-Flight Admissions
Copying a Performance
Deleting a Performance
Performance Proofing Extract
Venue Configuration Performance Management
Venue Configuration Performance Management Pages
Venue Configuration Performance Management-Search Page
Venue Configuration Performance Management-Seats Page
Venue Configuration Performance Management-Price Page
Venue Configuration Performance Management-Hold Page
Venue Configuration Performance Management-Best Available Page
Venue Configuration Performance Management-Model Page
Managing Performances
Adding an Admission to Multiple Performances
Removing an Admission from Multiple Performances
Modifying Admission Marketing Data for Multiple Performances
Modifying the Price Zone Template for Multiple Performances
Modifying the Hold Template for Multiple Performances
Modifying the Best Available Template for Multiple Performances
Modifying the Pricing Model for Multiple Performances
Printing Performance Seating Information
Venue Configuration Price Charts
Venue Configuration Price Charts Pages
Venue Configuration Price Charts-Search Page
Venue Configuration Price Charts-Basic Page
Venue Configuration Price Charts-Pricing Page
Venue Configuration Price Charts-Charges Page
Venue Configuration Price Charts-Assignments Page
Venue Configuration Price Charts-History Pages
Configuring Price Charts
Applying Charges to a Price Chart
Creating a Price Chart
Managing Pricing on a Price Chart
Managing Charges on a Price Chart
Managing Performances on a Price Chart
Layering Price Charts
Modifying a Price Chart
Copying a Price Chart
Deleting a Price Chart
Proofing a Price Chart
Product Configuration Application
Product Configuration Content Map
Product Configuration Bundles
Product Configuration Bundles Pages
Product Configuration Bundles-Search Page
Product Configuration Bundles-Details Page
Product Configuration Bundles-Calendar Page
Product Configuration Bundles-Charges Page
Product Configuration Bundles-Elements Page
Product Configuration Bundles-Assignments Page
Product Configuration Bundles-Stored Value Items Page
Product Configuration Bundles-Miscellaneous Items Page
Product Configuration Bundles-Gifts Page
Configuring Bundles
Creating a Bundle
Creating a Draw Down Bundle
Associating Passes with a Bundle
Adding Bundle Price Types
Adding Memberships to a Bundle
Managing Bundle Calendar Entries
Managing Charges on a Bundle
Managing Elements on a Bundle
Managing Price Charts on a Bundle
Managing Stored Value Items on a Bundle
Managing Miscellaneous Items on a Bundle
Managing Gifts on a Bundle
Configuring Bundle Groups
Modifying a Bundle
Creating a Bundle Version
Deleting a Bundle Version
Deleting a Bundle Version Element
Deleting a Bundle
Proofing a Bundle
Product Configuration Charges
Charge Calculation
Charge Behaviour
Product Configuration Charge Pages
Product Configuration Charges-Search Page
Product Configuration Charges-Details Page
Product Configuration Charges-Cap Page
Product Configuration Charges-Pricing Page
Product Configuration Charges-Location Page
Configuring Charges
Creating a Charge
Adding a Cap to a Charge
Pricing a Charge
Creating a Threshold for a Charge
Managing Charge Locations
Modifying a Charge
Deleting a Charge
Product Configuration Miscellaneous Items
Product Configuration Miscellaneous Items Pages
Product Configuration Miscellaneous Items-Search Page
Product Configuration Miscellaneous Items-Details Page
Product Configuration Miscellaneous Items-Options Page
Product Configuration Miscellaneous Items-Calendar Page
Product Configuration Miscellaneous Items-Pricing Page
Configuring Miscellaneous Items
Creating a Miscellaneous Item
Managing Miscellaneous Item Versions
Associating Passes with a Miscellaneous Item
Managing Miscellaneous Item Options
Managing Miscellaneous Item Previews
Managing Miscellaneous Item Calendar Entries
Adding Miscellaneous Item Pricing
Modifying a Miscellaneous Item
Deleting a Miscellaneous Item
Product Configuration Stored Value Items
Product Configuration Stored Value Item Pages
Product Configuration Stored Value Items-Search Page
Product Configuration Stored Value Items-Details Page
Product Configuration Stored Value Items-Calendar Page
Configuring Stored Value Items
Creating a Stored Value Item
Managing Stored Value Item Calendar Entries
Modifying a Stored Value Item
Deleting a Stored Value Item
Product Configuration Promotional Codes
Product Configuration Promotional Code Pages
Product Configuration Promotional Code-Search Page
Product Configuration Promotional Code-Details Page
Product Configuration Promotional Code-Limits Page
Configuring Promotional Codes
Promotional Code Scenarios
Creating a Promotional Code
Adding Single-Use Access Codes to a Promotional Code
Marking Single-Use Promotional Codes as Used
Setting Promotional Code Limits
Modifying a Promotional Code
Deleting a Promotional Code
Associating Promotional Codes
Product Configuration Benefits
Product Configuration Benefits Pages
Product Configuration Benefits-Search Page
Product Configuration Benefits-Details Page
Configuring Benefits
Creating a Benefit
Adding a Note to a Benefit
Modifying a Benefit
Deleting a Benefit
Legends Application
Legends Content Map
Using the Colour Selection Tool
Legends Price Zones
Legends Price Zones Pages
Legends Price Zones-Search Page
Legends Price Zones-Details Page
Configuring Price Zones
Creating a Price Zone
Modifying a Price Zone
Copying a Price Zone
Deleting a Price Zone
Legends Hold Types
Legends Hold Types Pages
Legends Hold Types-Search Page
Legends Hold Types-Details Page
Configuring Hold Types
Creating a Hold Type
Modifying a Hold Type
Copying a Hold Type
Deleting a Hold Type
Legends Fill Zones
Legends Fill Zones Pages
Legends Fill Zones-Search Page
Legends Fill Zones-Details Page
Configuring Fill Zones
Creating a Fill Zone
Modifying a Fill Zone
Copying a Fill Zone
Deleting a Fill Zone Level
Legends Price Types
Legends Price Types Pages
Legends Price Types-Search Page
Legends Price Types-Details Page
Legends Price Types-Limits Page
Configuring Price Types
Creating a Price Type
Setting Price Type Limits
Modifying a Price Type
Copying a Price Type
Deleting a Price Type
General Configuration Application
General Configuration Content Map
General Configuration Payment Methods
General Configuration Payment Methods Pages
General Configuration Payment Methods-Search Page
General Configuration Payment Methods-Basic Page
General Configuration Payment Methods-Blacklist Page
Configuring Payment Methods
Creating a Payment Method
Creating a PayPal Payment Method
Creating a PayPal Payment Method (AudienceView 6.3.6)
Creating a PayPal Payment Method (AudienceView 6.3.7)
Creating a Blacklist Item
Deleting a Blacklist Item
Modifying a Payment Method
Deleting a Payment Method
General Configuration Tickets
General Configuration Tickets Pages
General Configuration Tickets-Search Page
General Configuration Tickets-Basic Page
General Configuration Tickets-Elements Page
General Configuration Tickets-Dynamic Values Page
Configuring Tickets
Notes About Tickets
Creating a Ticket Template
Adding a Printer Device and Stock Preference to a Ticket Template
Working with Elements
Working with Dynamic Values
Adding a Windows Font
Modifying a Ticket Template
Copying a Device
Deleting a Device
Copying a Ticket Template
Deleting a Ticket Template
Configuring Print-at-Home Tickets
Configuring PDF Ticket Templates
Pixel Dimensions
General Configuration Delivery Methods
General Configuration Delivery Method Pages
General Configuration Delivery Method-Search Page
General Configuration Delivery Method-Basic Page
Configuring Delivery Methods
Creating a Delivery Method
Configuring Auto-Print
Modifying a Delivery Method
Deleting a Delivery Method
General Configuration Passes
General Configuration Passes Pages
General Configuration Passes-Search Page
General Configuration Passes-Basic Page
General Configuration Passes-Performances Page
Configuring Passes
Creating a Pass
Adding Eligible Performances to a Pass
Modifying a Pass
Deleting a Pass
General Configuration Memberships
General Configuration Membership Pages
General Configuration Membership-Search Page
General Configuration Membership-Basic Page
General Configuration Membership-Levels Page
Configuring Memberships
Creating a Membership
Creating a Membership Level
Deleting a Membership Level
Creating a Membership Version
Deleting a Membership Version
Modifying a Membership
Associating a Benefit with a Membership
Deleting a Membership
General Configuration Producers
General Configuration Producers Pages
General Configuration Producers-Search Page
General Configuration Producers-Basic Page
General Configuration Producers-Fees Page
Configuring Producers
Creating a Producer
Configuring Payment Fees
Configuring Performance Fees
Modifying a Producer
Deleting a Producer
General Configuration Lists
General Configuration Lists Pages
General Configuration Lists-Search Page
General Configuration Lists-Basic Page
General Configuration Lists-Entries Page
Configuring Lists
Commonly Modified Lists
Creating a List
Specifying a List’s Sort Order
Modifying a List
Deleting a List Entry
Deleting a List
General Configuration Questions
General Configuration Questions Pages
General Configuration Questions-Search Page
General Configuration Questions-Basic Page
Configuring Questions
Creating a Question
Modifying a Question
Deleting a Question
General Configuration Reports
General Configuration Reports Pages
General Configuration Reports-Search Page
General Configuration Reports-Edit Page
Configuring Report Templates
Creating a Report Template
Modifying a Report Template
Deleting a Report Template
General Configuration XSL Templates
General Configuration XSL Templates Pages
General Configuration XSL Templates-Search Page
General Configuration XSL Templates-Edit Page
Configuring XSL Templates
Creating an XSL Template
Modifying an XSL Template
Deleting an XSL Template
General Configuration Account Linkage Types
General Configuration Account Linkage Types Pages
General Configuration Account Linkage Types-Search Page
General Configuration Account Linkage Types-Edit Page
Configuring Account Linkage Types
Creating an Account Linkage Type
Modifying an Account Linkage Type
Deleting an Account Linkage Type
General Configuration Payment Gateways
General Configuration Payment Gateways-Search Page
Resetting a Payment Gateway Terminal
Closing a Payment Gateway Batch
Funds Management Application
Funds Management Content Map
Funds Management Programs
Funds Management Programs Pages
Funds Management Programs-Search Page
Funds Management Programs-Details Page
Funds Management Programs-Campaigns Page
Funds Management Programs-Appeals Page
Funds Management Programs-Gifts Page
Configuring Programs
Creating a Program
Adding a Campaign to a Program
Adding an Appeal to a Campaign
Modifying a Program, Campaign or Appeal
Deleting a Program, Campaign or Appeal
Tracking Program Pledges and Donations
Funds Management Funds
Funds Management Funds Pages
Funds Management Funds-Search Page
Funds Management Funds-Details Page
Funds Management Funds-Gifts Page
Configuring Funds
Creating a Fund
Deleting a Fund
Tracking Fund Gifts
Funds Management Gifts
Funds Management Gifts Pages
Funds Management Gifts-Search Page
Funds Management Gifts-Details Page
Funds Management Gifts-Calendar Page
Configuring Gifts
Creating a Gift
Adding Gift Points
Managing Gift Calendar Entries
Suggesting a Gift
Modifying a Gift
Deleting a Gift
Example Fundraising Program
Tax Receipts and Thank You Letters
Installing the Mail Merge Plug-In
Creating a Mail Merge Template
Configuring Mail Merge Templates
Configuring a Default Tax Receipt Template
Configuring a Default Thank You Letter Template
Venue Configuration Content Map
Product Guides
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6.3.0 Product Documentation
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6.3.0 Application Documentation
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AudienceView Configuration Guides
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Application Configuration Guide
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Venue Configuration Application
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Venue Configuration Content Map
Table of Contents
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The following is a list of all of the pages contained within the
Venue Configuration
guide:
Venue Configuration Content Map
Venue Configuration Venue
Venue Configuration Venue Pages
Venue Configuration Venue-Search Page
Venue Configuration Venue-Basic Page
Venue Configuration Venue-Labels Page
Venue Configuration Venue-Sections Page
Venue Configuration Venue-Screens Page
Venue Configuration Venue-Seats Page
Venue Configuration Venue-Gates Page
Venue Configuration Venue-Templates Page
Venue Configuration Venue-Edit Templates Page
Configuring Venues
Venue Creation Checklist
Creating a Venue Background Image
Creating a Venue
Working with Sections
Creating a Section
Modifying a Section
Deleting a Section
Working with Screens
Creating a Screen
Modifying a Screen
Adjusting the Size and Shape of a Screen
Moving a Screen
Modifying a Screen’s Details
Deleting a Screen
Working with Seats
Adding Seats to a Screen
Creating a Block of Seats
Creating a Single Seat
Modifying a Seat
Selecting One or More Seats
Moving One or More Seats
Modifying a Seat’s Details
Resizing a Block of Seats
Rotating a Block of Seats
Curving a Block of Seats
Deleting a Seat
Working with Gates
Configuring Venue Zones
Creating a Gate
Modifying a Gate
Deleting a Gate
Working with Venue Templates
Creating a Venue Template
Modifying a Venue Template
Copying a Venue Template
Printing a Venue Template
Deleting a Venue Template
Obstructed View and Accessibility Messaging
Copying a Venue
Deleting a Venue
Venue Configuration Series
Venue Configuration Series Pages
Venue Configuration Series-Search Page
Venue Configuration Series-Basic Page
Venue Configuration Series-Calendar Page
Venue Configuration Series-Limits Page
Venue Configuration Series-Types Page
Venue Configuration Series-Batch Page
Configuring Series
Creating a Series
Managing Series Calendar Entries
Creating a Series Calendar Entry
Modifying a Series Calendar Entry
Deleting a Series Calendar Entry
Setting Series Limits
Creating a Series Limit
Modifying a Series Limit
Deleting a Series Limit
Configuring Performance Types
Assigning Performance Types to a Series
Modifying a Series
Pushing Down Series Changes to Performances
Copying a Series
Deleting a Series
Creating a Batch of Performances
Performance List Extract (Series Performance Proofing)
Series Proofing Extract
Venue Configuration Performances
Venue Configuration Performances Pages
Venue Configuration Performances-Search Page
Venue Configuration Performances-Basic Page
Venue Configuration Performances-Calendar Page
Venue Configuration Performances-Limits Page
Venue Configuration Performances-Pricing Page
Venue Configuration Performances-Ticket Usage Page
Venue Configuration Performances-Notes Page
Configuring Performances
Creating a Performance
Managing Performance Calendar Entries
Creating a Performance Calendar Entry
Modifying a Performance Calendar Entry
Deleting a Performance Calendar Entry
Setting Performance Limits
Creating a Performance Limit
Modifying a Performance Limit
Deleting a Performance Limit
Setting Performance Pricing
Creating the Default Pricing Model for a Single Performance
Modifying the Default Pricing Model for a Single Performance
Deleting the Default Pricing Model for a Single Performance
Reassigning Price Charts per Performance
Managing Admissions for a Single Performance
Adding an Admission to a Single Performance
Removing an Admission from a Single Performance
Printing Performance Ticket Usage Information
Modifying Admission Marketing Data for a Single Performance
Modifying the Price Zone Template for a Single Performance
Modifying the Hold Template for a Single Performance
Modifying the Best Available Template for a Single Performance
Opening In-Flight Admissions
Copying a Performance
Deleting a Performance
Performance Proofing Extract
Venue Configuration Performance Management
Venue Configuration Performance Management Pages
Venue Configuration Performance Management-Search Page
Venue Configuration Performance Management-Seats Page
Venue Configuration Performance Management-Price Page
Venue Configuration Performance Management-Hold Page
Venue Configuration Performance Management-Best Available Page
Venue Configuration Performance Management-Model Page
Managing Performances
Adding an Admission to Multiple Performances
Removing an Admission from Multiple Performances
Modifying Admission Marketing Data for Multiple Performances
Modifying the Price Zone Template for Multiple Performances
Modifying the Hold Template for Multiple Performances
Modifying the Best Available Template for Multiple Performances
Modifying the Pricing Model for Multiple Performances
Printing Performance Seating Information
Venue Configuration Price Charts
Venue Configuration Price Charts Pages
Venue Configuration Price Charts-Search Page
Venue Configuration Price Charts-Basic Page
Venue Configuration Price Charts-Pricing Page
Venue Configuration Price Charts-Charges Page
Venue Configuration Price Charts-Assignments Page
Venue Configuration Price Charts-History Pages
Venue Configuration Price Charts-History-Search Page
Venue Configuration Price Charts-History-Details Page
Configuring Price Charts
Applying Charges to a Price Chart
Creating a Price Chart
Managing Pricing on a Price Chart
Adding Pricing to a Price Chart
Modifying Pricing on a Price Chart
Removing Pricing from a Price Chart
Managing Charges on a Price Chart
Adding Charges to a Price Chart
Modifying Charges on a Price Chart
Removing Charges from a Price Chart
Managing Performances on a Price Chart
Assigning Performances to a Price Chart
Modifying Performances on a Price Chart
Removing Performances from a Price Chart
Layering Price Charts
Modifying a Price Chart
Copying a Price Chart
Deleting a Price Chart
Proofing a Price Chart
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