AudienceView Connect
AudienceView Documentation

Opting Customers into Email Communications by Default

By default, customers are not opted-in to receiving email communications from your organization. You can configure AudienceView so that every customer is automatically signed-up to receive emails.

To configure your system so that customers are automatically opted-in to receive email communications, complete the following:

  1. Open the Registry application from the AudienceView Desktop.
  2. Navigate to the Registry::EN::Business Objects::TScustomerBO::Customer::Customer Communication Preferences node.
  3. Select Yes, please keep me informed with news, offers and updates! from the 'Default Value' field.
  4. Click 'Apply'
    A window confirms that the application updated the Registry.
  5. Click 'OK'.
You can add additional values to the Customer Communication Preferences list so that you can create different mailing list options. For more information, refer to Opt-In Options - Customer Communication Preferences List.