• AudienceView User Guides
  • Getting Started
    • Getting Started Content Map
    • Introduction to AudienceView
    • AudienceView Applications
    • AudienceView Desktop
      • AudienceView Desktop Options Menu
      • Commonly Used Buttons and Icons
      • AudienceView Messages
    • Logging In and Out of AudienceView Desktop
      • Troubleshooting Desktop Login Failures
      • Changing Your Login Settings
      • Using System Override
    • Performing Searches
      • Using Wildcard Characters to Perform a Search
      • Adding Additional Search Fields
      • Search Page Settings
      • Sorting Search Results
      • Loading a New Search
      • The Find Dialog Boxes
    • Using a Calendar to Add a Date
    • Using Relative Dates and Times
    • Using Notes
      • Creating a Note
      • Adding a File Attachment to a Note
      • Modifying a Note
      • Deleting a Note
  • Customer Services Guide
    • Customer Services Content Map
    • Customer Services Customers
      • Customer Services Customer Pages
      • Managing Customer Accounts
      • Managing Online User Accounts
    • Customer Services Order
      • Customer Services Order Pages
      • Handling Customer Orders
      • Handling Customer Payments
    • Customer Services Seats
      • Customer Services Seat Pages
      • Making Seat Selections
    • Customer Services Bundles
      • Customer Services Bundles Pages
      • Selling Bundles
    • Customer Services Miscellaneous Items
      • Customer Services Miscellaneous Items Pages
      • Selling Miscellaneous Items
    • Customer Services Offers
      • Customer Services Offers Pages
      • Using and Managing Offers
    • Customer Services Gift Certificates and Gift Cards
      • Customer Services Gift Certificates and Gift Cards Pages
      • Selling Gift Certificates and Gift Cards
    • Customer Services Gifts
      • Customer Services Gifts-Search Page
      • Handling Gifts (Donations)
    • Customer Services End of Day Balance Pages
  • Utilities Guide
    • Utilities Content Map
    • The Maximum Number of Records that can be Processed
    • Business Intelligence Queries (Extracts)
    • Utilities Customers
      • Utilities Customers Pages
      • Performing Customers Batch Processes
    • Utilities Customer Merge
      • Utilities Customer Merge Pages
      • Merging Customer Accounts in a Batch
    • Utilities Orders
      • Utilities Orders Pages
      • Performing Orders Batch Processes
    • Utilities Offers
      • Utilities Offers Pages
      • Performing Offers Batch Processes
    • Utilities Renewals
      • Utilities Renewals Pages
      • Handling Renewals
    • Utilities Print
      • Utilities Print Pages
      • Printing in Batches
    • Utilities Performance
      • Utilities Performance Pages
      • Modifying Performances in a Batch
    • Utilities Pledges
      • Utilities Pledges Pages
      • Handling Pledges in a Batch
    • Utilities Dataloader
      • Utilities Dataloader Pages
      • Using the Dataloader
  • My AudienceView Guide
    • My AudienceView Content Map
    • My AudienceView My Notes
      • My AudienceView My Notes Pages
      • Calendar View in the My Notes-Home Page
      • Using My Notes
    • My AudienceView My Settings-Password
      • My AudienceView My Settings-Password Page
      • Changing Your Password in My AudienceView
    • My AudienceView My Executive BI
      • My AudienceView My Executive BI Pages
      • Running an Executive BI
  • Business Intelligence and Reports Guide
    • Business Intelligence and Reports Content Map
    • Reporting Permissions Requirements
    • Business Intelligence and Reports Generated Reports
      • Business Intelligence and Reports Generated Reports Pages
      • Using Generated Reports
      • Date Formats within AudienceView Reports
      • AudienceView Reports
    • Business Intelligence and Reports Saved Reports
      • Business Intelligence and Reports Saved Reports Pages
      • Using Saved Reports
    • Business Intelligence and Reports Business Intelligence
      • Business Intelligence and Reports Business Intelligence Pages
      • Using Business Intelligence
    • Business Intelligence and Reports Saved Business Intelligence
      • Business Intelligence and Reports Saved Business Intelligence Pages
      • Running a Saved BI Query
    • Download Report Portal
  • Access Control Guide
    • Access Control Content Map
    • Configuring Access Control
      • Configuring Access Control Security Settings
      • Configuring Access Control Notifications
      • Configuring Access Control Fields
    • Configuring Access Control Mobile Devices
      • Access Control Assumptions
      • Additional Access Control Documentation
      • Before You Configure Your Mobile Device
      • Getting to Know Your Mobile Computer
      • DataWedge Configuration (MC50)
      • Symbol PocketBrowser Configuration (MC3090)
      • Setting the Internet Explorer Home Page
      • Configuring Notifications on a Mobile Computer
      • Adjusting the Font Size
    • Scanning Tickets
      • Logging On to Access Control
      • Access Control Options Page
      • Troubleshooting Access Control Login Problems
      • Changing Your Access Control Password
      • Marking Tickets
      • Troubleshooting Ticket Scanning Errors
      • Searching for a Performance in Access Control
      • Checking a Ticket’s Status
      • Showing Order and Customer Details
    • Ticket Scanning Reports Available Through Access Control
      • Understanding a Ticket’s Status
      • Scanned Tickets Report within Access Control
      • Additional Ticket Scanning Reporting Options
  • Email Marketing Guide
    • Email Marketing Content Map
    • Correspondence Correspondence
      • Correspondence Correspondence Pages
      • Using Correspondence
    • Correspondence Messages
      • Correspondence Messages Pages
      • Sending Messages
    • Managing Customer Communication and Marketing Preferences
      • Opting Customers into Email Communications by Default
      • Opting Customers Out of Email Marketing by Default
      • Default Customer Email Marketing Message Preferences
      • Creating a Single Click Unsubscribe Link
      • Creating Mailing Lists
      • Assigning Email Preferences
    • Email Marketing Best Practices
• AudienceView Configuration Guides
  • Application Configuration Guide
    • Application Configuration Content Map
    • Configuration Workflows
      • AudienceView Configuration Workflow
      • Funds Management Configuration Workflow
      • Performance Configuration Workflow
    • Venue Configuration Application
      • Venue Configuration Content Map
      • Venue Configuration Venue
      • Venue Configuration Series
      • Venue Configuration Performances
      • Venue Configuration Performance Management
      • Venue Configuration Price Charts
    • Product Configuration Application
      • Product Configuration Content Map
      • Product Configuration Bundles
      • Product Configuration Charges
      • Product Configuration Miscellaneous Items
      • Product Configuration Stored Value Items
      • Product Configuration Promotional Codes
      • Product Configuration Benefits
    • Legends Application
      • Legends Content Map
      • Using the Colour Selection Tool
      • Legends Price Zones
      • Legends Hold Types
      • Legends Fill Zones
      • Legends Price Types
    • General Configuration Application
      • General Configuration Content Map
      • General Configuration Payment Methods
      • General Configuration Tickets
      • General Configuration Delivery Methods
      • General Configuration Passes
      • General Configuration Memberships
      • General Configuration Producers
      • General Configuration Lists
      • General Configuration Questions
      • General Configuration Reports
      • General Configuration XSL Templates
      • General Configuration Account Linkage Types
      • General Configuration Payment Gateways
    • Funds Management Application
      • Funds Management Content Map
      • Funds Management Programs
      • Funds Management Funds
      • Funds Management Gifts
      • Example Fundraising Program
      • Tax Receipts and Thank You Letters
  • Administration Guide
    • Administration Guide Content Map
    • Application Security Application
      • Application Security Content Map
      • Application Security Users
      • Application Security Groups
      • Application Security Roles
      • Application Security Audit
      • Enabling AudienceView Desktop Content
      • BO Subsystem Actions
      • CO Subsystem Actions
    • Registry Application
      • Registry Content Map
      • Navigating the Registry
      • Using the Registry Page
      • Using the System Page
      • Using the Encryption Page to Purge Cardholder Data (AudienceView 6.3.4)
      • Commonly Modified Registry Settings
      • Configuring System Settings
  • AudienceView Branding Guide
    • AudienceView Online CSS and Default Branding
      • AudienceView Online - branding-styles.css
      • Default AudienceView Online Branding
    • AudienceView Mobile CSS and Default Branding
      • AudienceView Mobile - branding-styles.css
      • Default AudienceView Mobile Branding
    • AudienceView Online and Mobile Labels
      • Commonly Used Include File Labels
      • accountBenefits.asp
      • accountDefaultPayment.asp
      • accountEvents.asp
      • accountFriends.asp
      • accountInformation.asp
      • accountMarketing.asp
      • accountMemberships.asp
      • accountMessageList.asp
      • accountMessageView.asp
      • accountSavedPayment.asp
      • accountSettings.asp
      • bundleResult.asp
      • bundleSelect.asp
      • bundleSelectGift.asp
      • bundleSelectMiscItem.asp
      • calendarWidget.asp
      • changePassword.asp
      • chooseLanguage.asp
      • createAccount.asp
      • customerOffers.asp
      • default.asp
      • donationDetails.asp
      • flashMapXML.asp
      • forgotPassword.asp
      • forwardTickets.asp
      • friendlyDispatch.asp
      • giftCardAddPayment.asp
      • giftCardAddReload.asp
      • giftCardInquiryReload.asp
      • giftCardListPayments.asp
      • giftCardListReloads.asp
      • giftCertificateDetails.asp
      • listOrders.asp
      • login.asp
      • loginDelivery.asp
      • logout.asp
      • maintainAccount.asp
      • maintainAccountPaymentMethods.asp
      • maintainAddressDetails.asp
      • maintainAddresses.asp
      • maintainContactDetails.asp
      • maintainContacts.asp
      • mapSelect.asp
      • miscItemDetail.asp
      • myEvents.asp
      • myTickets.asp
      • orderContact.asp
      • promoCode.asp
      • redeemOffer.asp
      • reservationConfirm.asp
      • search.asp
      • seatResult.asp
      • seatSelect.asp
      • shoppingCart.asp
      • showSeats.asp
      • ticketForwardAdmissions.asp
      • ticketForwardDetails.asp
      • ticketUsage.asp
      • urlPopup.asp
      • viewOrder.asp
      • viewTicket.asp
      • waiting.asp
      • Label Quick Reference
    • Image Usage Guidelines
      • Background Image Guidelines
      • Header Image Guidelines
      • Primary Feature Article Image Guidelines
      • Secondary and Tertiary Feature Article Image Guidelines
      • Sellable Item Image Guidelines
      • Shopping Cart Image Guidelines
      • Delivery Method Icon Image Guidelines
      • Seat and Section View Image Guidelines
      • Event Image Guidelines
  • Online and Mobile Configuration Guide
    • Online and Mobile Configuration Guide Content Map
    • Enabling Online Content in Application Security
    • Enabling Mobile Content in Application Security
    • Online and Mobile Configuration Workflow
    • Content Management Application
      • Introduction to Content Management
      • Content Management Sites
      • Content Management Articles
    • Configuring AudienceView Online and Mobile
      • AudienceView Online Interface
      • Enabling Online and Mobile Users to Make Purchases
      • Configuring Online and Mobile Sales
      • Configuring Online Gifts (Donations)
      • Ticket Reprinting and Forwarding
      • Online Reservations
    • Virtual Waiting Room
    • Google Analytics
      • Google Analytics Offering
      • How the Google Analytics Feed Works
      • Google Analytics Profile Settings
      • Configuring AudienceView to Use Google Analytics
      • Tracking Email Campaigns with Google Analytics
  • AudienceView Kiosk Configuration Guide
    • Kiosk Configuration Guide Content Map
    • Configuring Kiosk Purchases and Sales
      • Configuring Kiosk Purchases
      • Configuring Kiosk Sales
      • Displaying Seat Maps in Kiosk
      • Optimizing AudienceView Kiosk Search
    • Branding AudienceView Kiosk
      • Changing the Default Browser Title
      • Branding AudienceView Kiosk Banner Images
      • Changing AudienceView Kiosk’s Colour Definitions
      • Specifying AudienceView Kiosk Button Colours
    • Configuring AudienceView Kiosk Labels
      • Configuring Kiosk Messages
      • Commonly Used Include File Labels - Kiosk
      • Configuring AudienceView Kiosk ASP Pages
• AVTiki Guide
  • AVTiki Guide Content Map
  • Making an AVTiki Reservation
  • Accepting an AVTiki Reservation
  • AVTiki Configuration Guide
    • Managing Facebook Accounts
      • Creating a Facebook Developer Account
      • Adding an Administrator to the Facebook App
      • Adding an Administrator to the Facebook Page
    • Creating and Configuring the Facebook App
    • Facebook Privacy Policy and Terms of Service
    • Linking the Facebook App to the Facebook Page
    • Submitting the Facebook App for Approval
    • AVTiki Server Configuration
      • AVTiki UI Folder Configuration
      • AVTiki Redirects Configuration
      • AVTiki IIS Configuration
    • AVTiki Desktop Configuration
      • AVTiki Roles Configuration
      • AVTiki Group Configuration
      • AVTiki User Configuration
      • AVTiki Site Configuration
      • AVTiki Registry Configuration
      • AVTiki Performance Configuration
    • Testing AVTiki
    • Publishing AVTiki to the Public
    • Common AVTiki Errors
    • AVTiki Troubleshooting
    • AVTiki Global.asa Settings (Versions Prior to AudienceView 6.3.3)
  • Optional AVTiki Configurations
    • Managing AVTiki's Ability to Use Google Analytics
  • AVTiki Branding Guide
    • AVTiki - branding-styles.css
    • Default AVTiki Branding
      • Default AVTiki Body Element Branding
      • Default AVTiki Container Branding
      • Default AVTiki Order Timeout Branding
      • Default AVTiki Datatable Branding
      • Default AVTiki Landing Page Branding
      • Default AVTiki Pagination Branding
      • Default AVTiki Event Details Branding
      • Default AVTiki Event Details (viewOrder.asp Page) Branding
      • Default AVTiki Event Facepile Branding
      • Default AVTiki Seat Select Pop-Up Branding
      • Default AVTiki Seat Select Page Branding
      • Default AVTiki Call to Action Block Branding
      • Default AVTiki Create Account and Billing Page Branding
      • Default AVTiki Order Summary Page Branding
      • Default AVTiki Navigation Box Branding
      • Default AVTiki Widget Branding
      • Default AVTiki Pop-Up Window Branding
      • Default AVTiki Miscellaneous Styles Branding
      • Default AVTiki Attention Block Branding
      • Default AVTiki Search Branding
    • AVTiki Labels
      • Commonly Used Include File Labels - AVTiki
      • 3DSecure.asp - AVTiki
      • chooseLanguage.asp - AVTiki
      • createAccount.asp - AVTiki
      • default.asp - AVTiki
      • logout.asp - AVTiki
      • orderContact.asp - AVTiki
      • permissions.asp - AVTiki
      • seatSelect.asp - AVTiki
      • shoppingCart.asp - AVTiki
      • showSeats.asp - AVTiki
      • urlPopup.asp - AVTiki
      • viewOrder.asp - AVTiki
      • waiting.asp - AVTiki
      • waitingRoom.asp - AVTiki
    • AVTiki Image Usage Guidelines
      • AVTiki Background Image Guidelines
      • AVTiki Header Image Guidelines
      • AVTiki Order Timeout Image Guidelines
      • AVTiki viewOrder.asp Messaging Image Guidelines
      • AVTiki Logo Image Guidelines
• AudienceView Glossary

The Getting Started guide provides basic information that can be used throughout the application

• Introduction to AudienceView: Provides an overview of AudienceView and brief introductions to each of the applications.
• AudienceView Applications: Describes the various AudienceView applications and how users, roles and groups can be granted/restricted access to them.
• AudienceView Desktop: Describes the AudienceView Desktop and some of the common elements that are used throughout the Desktop.
• Logging In and Out of AudienceView Desktop: Describes how to log in/out of the application and change various settings.
• Using a Calendar to Add a Date: Describes how to use the calendar to insert a date into a field.
• Using Relative Dates and Times: Describes how to enter and select relative dates and times into fields.
• Performing Searches: Describes how to perform searches throughout AudienceView.
• Using Notes: Describes how to use notes throughout AudienceView.

Hint For an outline of the Getting Started guide's content, refer to the Getting Started Content Map.