To enable online users to purchase events, bundles and fundraising programs using AudienceView Online and to allow mobile users to purchase tickets using AudienceView Mobile, you must associate their role with the appropriate payment methods, delivery methods and price charts. By default, all AudienceView Online/Mobile users are assigned to the Internet role.
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Only those users that have accounts can purchase on-sale items or make donations through AudienceView Online/Mobile. |
To enable users to make purchases using AudienceView Online/Mobile, complete the following:
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Define the allowable payment methods that can be used to purchase items.
You can do this using the 'Roles allowed to accept payments' property on the General Configuration application Payment Methods|Basic page for every payment method that you are making available.
For more information, refer to General Configuration Payment Methods-Basic Page.
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Define the allowable delivery methods that can used to deliver purchases.
You can do this using the 'Roles' field on the General Configuration application Delivery Methods|Basic page for every delivery method you are making available.
For more information, refer to General Configuration Delivery Method-Basic Page.
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Define the service charges that will be applied to transactions.
You can do this using the Product Configuration application Charges|Cap page for every service charge that you want to apply.
For more information, refer to Adding a Cap to a Charge.
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Define the prices and price models that will be available.
You can do this using the Venue Configuration application Price Charts|Pricing page for every price chart that you are making available.
For more information, refer to Venue Configuration Price Charts.
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As applicable, enable Online/Mobile users to purchase held seats.
You can do this using the role assignment section of the Legends application Hold Types|Details page for every hold type that you are making available.
For more information, refer to Legends Hold Types-Details Page.
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Specify the email address that will be used when sending documents electronically.
You can do this using the 'Email From Address' field of the Application Security application Roles|Basic page for every Online/Mobile related role.
For more information, refer to Configuring Email Settings.
Customers can now use these options, when making purchases or donations using AudienceView Online/Mobile.