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AudienceView Documentation

Using the Rich Text Editor to Create the Content of an Article

Articles can be formatted using the Rich Text editor provided with AudienceView. The editor allows you perform the standard editing functions available in most word processors (e.g. format text using different text formats, styles, fonts and sizes). You can also insert hyperlinks to other websites/pages and specialty characters, as well as a variety of web widgets.

To build the content of an article using the Rich Text editor, complete the following:

  1. Open the Content Management application from the AudienceView Desktop.
  2. Select the Articles tab.
    The Articles|Search page appears.
  3. Search for and select the article that you want to work with. For more information, refer to the Content Management Articles-Search Page and Performing Searches.
    The Articles|Basic page appears.
  4. If you have not previously created the desired article, create the basic information for the article. For more information, refer to Creating a New Article.
  5. Select the Text tab.
    The Articles|Text page appears.
  6. Ensure that the 'Source' button is not selected.
    Selecting the 'Source' button activates the source code view of the article and will not allow you to use the Rich Text editor. For more information, refer to Using the Source Editor to Create the Content of an Article.
  7. To format text in the article, you may either:
    • Select the text format and enter the article text.
    • Highlight existing text and click select the text format.

      For a list of formats and actions that can be performed using the text editor, refer to Rich Text Formats and Operations for Articles.

  8. Once you have inserted/formatted the text:
    • Click 'Create' to create a new article.
    • Click 'Update Details' to save changes to an existing article.

      A window confirms that the application created/updated the article.

  9. Click 'OK'.

The following sections describe how to work with and create articles in more detail: