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AudienceView Documentation

Working with Form Fields

By creating/inserting form fields in a Body article, you can create questions and surveys that can be sent to customers to gain valuable feedback.

The following sections describe how to work with form fields:

Before AudienceView Online customers can submit form articles, the necessary permissions must be enabled. For more information, refer to Enabling Online Users to Submit Form Articles.

The information submitted via an article form can be pulled by creating a BI:

  • If customers do not need to be logged into AudienceView Online to complete the form, create an Article BI utilizing the appropriate Article Response fields.
  • If customers must be logged into AudienceView Online to complete the form, create a Customers BI utilizing the appropriate Article Response fields.

For more information, refer to Business Intelligence and Reports Business Intelligence.