The scalper prevention functionality is used to prevent the unfair use of automated programs from using AudienceView Online/Mobile. Whenever customers attempt to add tickets to an order for the first time, the hc.inc.asp page is displayed prompting customers to enter verification text before they can continue.
For more information refer to hc.inc.
Within the Registry application Registry::EN::Application::Online [or Mobile]::Scalper Prevention node, you can also configure:
|
Key |
Description |
Default Label |
|
Cannot see? |
The header text that displays above the Cannot See Info. |
Can't see this word? |
|
Cannot See Info |
The text describing why customers may not be able to see the text, and what they can do to correct it. |
If no image appears, please make sure your browser is set to display images and try again. If you are not sure what the code is, make your best guess. If you guess incorrectly, you will have an opportunity to enter a different code on the next screen. |
|
Human Verification Image |
Alternate text for the human verification image.
Customers using a screen reader will hear the alt-text in place of the image, and customers using a text browser will see the alt-text instead of the image. |
Human Verification Image |
|
Invalid Word |
The text that displays when customers enter the incorrect text. |
Invalid word. |
|
Play Sound |
Alternate text for the 'Play Sound' button.
Customers using a screen reader will hear the alt-text in place of the image, and customers using a text browser will see the alt-text instead of the image. |
Play Sound |
|
Reload Image |
Alternate text for the 'Reload Image' button.
Customers using a screen reader will hear the alt-text in place of the image, and customers using a text browser will see the alt-text instead of the image. |
Reload Image |
|
Scalper Prevention Active |
Enables you to disable scalper prevention:
-
true: Enables scalper prevention.
-
false: Disables scalper prevention.
You can also disable scalper prevention at the performance or series level in Venue Configuration. For more information, refer to Venue Configuration - Performances|Basic Page.
|
true |
|
Scalper Prevention Max Attempts |
The maximum number of times a customer can enter invalid verification text. |
10 |
|
Why |
The header text that displays above the Why Info |
Why am I seeing this? |
|
Why Info |
The text describing why customers must enter the word verification text. |
By entering the code you see in the box, you help us prevent automated registrations. This reduces system loads and ensures better performance of our services. |
|
Word Verification |
The header text that appears above the Word Verification Instructions. |
Word Verification |
|
Word Verification Instructions |
The text describing what customers are supposed to do on the Word Verification screen |
To prevent the unfair use of automated programs from using this page, please enter the verification word below. |