AudienceView Connect
AudienceView Documentation

Displaying Pick-a-Seat Images in AudienceView Online

Before online users can select seats using pick-a-seat, you must enable their corresponding user group to view the AudienceView Online mapSelect page. By default, all registered online users are assigned to the WebSales group.

To enable members of the WebSales group to view pick-a-seat enabled images, complete the following:

  1. Open the Application Security application from the AudienceView Desktop.
  2. Select the Group tab.
    The Group|Search page appears.
  3. Search for and select the WebSales group. For more information, refer to Application Security Group-Search Page and Performing Searches.
    The Group|Basic page appears.
  4. Select the Content tab.
    The Group|Content page appears.
  5. Select the Online property.
    Content currently visible to registered online users appear highlighted in blue.
  6. Select mapSelect by holding CTRL and clicking on it.
    If you do not hold CTRL while selecting the mapSelect option all of the options that are currently selected will be deselected.
  7. Click 'Apply'
    A window confirms that the application updated the group.
  8. Click 'OK'.

Registered online users can now select their own seats using the pick-a-seat image, for any performance or series with a flash-enabled seat map.

To change the seat icon (image that appears on showSeats.asp), the icon must be stored in the UI\Online\Branding folder for the specific site. The folder will be managed by the URL defined for the site. To be used directly by the application and the particular site, name the appropriate seat icon image 'seat_icon.gif'. This image will be picked up by the application. For more information, refer to Managing Sites.