You may require customers to enter the Card Verification Value (CVV code) when making purchases via AudienceView Online/Mobile; however, making the CVV code a required field also applies to the Desktop users and to gift cards, depending on which fields you use. The following configurations allow you to only require the CVV code for credit card payments and AudienceView Online/Mobile sales.
Making the CVV Code a Required Field
- Open the Registry application from the AudienceView Desktop.
- Navigate to the Registry::EN::Business Objects::TSpaymentMethodBO::Payment Types::Credit Card::CVV code node
- Select no from the 'Optional' dropdown.
- Click 'Apply'.
The CVV code is now required for all users (including Desktop users) when credit card payments are made.
Making the CVV Code Optional for Desktop Users
To make the CVV code an optional field only for Desktop users, you must add an attribute to the Box Office group (or the group that the users belong to).
- Open the Application Security application from the AudienceView Desktop.
- Select the Group tab.
The Group|Search page appears.
- Search for and select the WebSales group. For more information, refer to Application Security Group-Search Page and Performing Searches.
The Group|Basic page appears.
- Select the Attributes tab.
The Group|Attributes page appears.
- Select the TSorderBO property.
- Click 'Add Rule'.
A new rule appears.
- Click
next to the 'Attribute Name Field'.
The Attribute Name dialog appears.
- In the blank field below, search for and select Payments: CVV Code.
- Click 'OK'.
The Attribute is added to the new rule.
- Select yes from the 'Optional' dropdown.
- Click 'Apply'.
A window confirms that the application updated the group.
- Click 'OK'.
The CVV code is now optional for all members of that group.