AudienceView Connect
AudienceView Documentation

Adding an Address to an Existing Customer Account

A customer account can have many associated addresses. You may want to have multiple addresses to reflect a billing address, delivery address or a contact’s address. You can also add temporary addresses that expire after a specified date.

To add an address to a customer account, complete the following:

  1. Open the Customer Services application from the AudienceView Desktop.
    The Customer|Search page appears.
  2. Search for and select the customer account you want to add an address to. For more information, refer to Searching for a Customer or Contact.
    If you selected the default contact, the Customer|Basic page will appear, otherwise the Customer|Advanced page will appear.
  3. Select the Advanced tab, if necessary.
  4. Click 'Add Address'.
    The page refreshes, clearing the address section. New Address is added to the 'Address ID' dropdown.
  5. Enter all relevant address information into the appropriate fields.
    For more information, refer to Address Section.
  6. Click 'Apply'.
    A window confirms that the application updated the customer.
  7. Click 'OK'.
    The new address appears in the 'Address ID' dropdown.