You can delete an address if:
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The address is not associated with an order.
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The address is not the default address. If the address is the default, set another address as the default.
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The address is not the only address associated with the account. If the address is the only address, add a new address and set this new address as the default.
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You have the appropriate permissions.
To delete an address, complete the following steps.
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Open the Customer Services application from the AudienceView Desktop.
The Customer|Search page appears.
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Search for and select the customer account you want to modify. For more information, refer to Searching for a Customer or Contact.
If you selected the default contact, the Customer|Basic page will appear, otherwise the Customer|Advanced page will appear.
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Select the Advanced tab, if necessary.
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Select the address from the 'Address ID' dropdown.
The address details appear in the address section.
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Select the 'Delete?' check box.
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Click 'Apply'.
A window confirms that the application updated the customer.
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Click 'OK'.