AudienceView Connect
AudienceView Documentation

Deleting an Address

You can delete an address if:

  • The address is not associated with an order.
  • The address is not the default address. If the address is the default, set another address as the default.
  • The address is not the only address associated with the account. If the address is the only address, add a new address and set this new address as the default.
  • You have the appropriate permissions.

To delete an address, complete the following steps.

  1. Open the Customer Services application from the AudienceView Desktop.
    The Customer|Search page appears.
  2. Search for and select the customer account you want to modify. For more information, refer to Searching for a Customer or Contact.
    If you selected the default contact, the Customer|Basic page will appear, otherwise the Customer|Advanced page will appear.
  3. Select the Advanced tab, if necessary.
  4. Select the address from the 'Address ID' dropdown.
    The address details appear in the address section.
  5. Select the 'Delete?' check box.
  6. Click 'Apply'.
    A window confirms that the application updated the customer.
  7. Click 'OK'.