AudienceView Connect
AudienceView Documentation

Setting the Default Address for the Customer Account

AudienceView sets the default address to the address entered on the Customer|Basic page. The default address can be changed to any address associated with the customer account. Once the default changes, the address on the Customer|Basic page updates to reflect the new default address.

If you change the default address, the application will not update the address associated with the default contact. If you want the new default address to be associated with the account's default contact, be sure to update the contact with this address. For more information, refer to Setting a Contact’s Default Address.

To set the default address, complete the following:

  1. Open the Customer Services application from the AudienceView Desktop.
    The Customer|Search page appears.
  2. Search for and select the customer account for which you want to change the default address. For more information, refer to Searching for a Customer or Contact.
    If you selected the default contact, the Customer|Basic page will appear, otherwise the Customer|Advanced page will appear.
  3. Select the Advanced tab, if necessary.
  4. Select the address you want to set as the default from the 'Address ID' dropdown.
    The address information appears in the address section.
  5. Select the 'Default Address' radio button.
  6. Click 'Apply'.
    A window confirms that the application updated the customer.
  7. Click 'OK'.