AudienceView Connect
AudienceView Documentation

Setting a Contact’s Default Address

If a customer account has multiple addresses, you can set the default address for any contact associated with the account.

If you are entering a new address, it will appear as New Address in the 'Contact Address' dropdown list until you save your changes. For more information, refer to Adding an Address to an Existing Customer Account.

To set the contact’s default address, complete the following:

  1. Open the Customer Services application from the AudienceView Desktop.
    The Customer|Search page appears.
  2. Search for and select the customer account you want to modify. For more information, refer to Searching for a Customer or Contact.
    If you selected the default contact, the Customer|Basic page will appear, otherwise the Customer|Advanced page will appear.
  3. Select the Advanced tab, if necessary.
  4. Select the contact you want to modify from the 'Contact ID' dropdown.
    The contact’s details appear in the contact details section.
  5. Select the address you want to set as the contact’s default address from the 'Contact Address' dropdown.
  6. Click 'Apply'.
    A window confirms that the application updated the customer.
  7. Click 'OK'.