• Utilities Content Map
• The Maximum Number of Records that can be Processed
• Business Intelligence Queries (Extracts)
• Utilities - Customers
  • Utilities - Customers Pages
    • Utilities - Customers|Query Select Page
    • Utilities - Customers|Customer Marketing Page
    • Utilities - Customers|Add Offers Page
  • Performing Customers Batch Processes
    • Updating Customer Marketing Data in Batches
    • Generating Offers in a Batch
      • Searching for Customers Eligible for Offers
      • Selecting Customers Eligible for Offers
      • Making Customer Offers
• Utilities - Orders
  • Utilities - Orders Pages
    • Utilities - Orders|Query Select Page
    • Utilities - Orders|Order Invoice Page
    • Utilities - Orders|Order Update Page
    • Utilities - Orders|Order Marketing Page
  • Performing Orders Batch Processes
    • Printing Order Invoices in a Batch
    • Updating Orders in a Batch
      • Searching for Orders to Update in a Batch
      • Updating Order Details in a Batch
      • Adding Gifts to Orders in a Batch
      • Adding Miscellaneous Items to Orders in a Batch
      • Deleting Performances or Bundles from Orders in a Batch
    • Updating Order Marketing Data in a Batch
• Utilities - Offers
  • Utilities - Offers Pages
    • Utilities - Offers|Query Select Page
    • Utilities - Offers|Offer Invoice Page
    • Utilities - Offers|Offer Update Page
  • Performing Offers Batch Processes
    • Printing Offer Invoices
      • Searching for Applicable Offers to Invoice
      • Generating Offer Invoices
    • Updating Offers in a Batch
      • Searching for Offers to Update in a Batch
      • Updating Offer Start and End Dates in a Batch
      • Updating Offer Statuses in a Batch
      • Declining Offers in a Batch
      • Removing Promotions from Offers in a Batch
      • Updating Promotions on Offers in a Batch
• Utilities - Renewals
  • Utilities - Renewals Pages
    • Utilities - Renewals|Search Page
    • Utilities - Renewals|Details Page
    • Utilities - Renewals|Seating Page
    • Utilities - Renewals|Gifts Page
    • Utilities - Renewals|Miscellaneous Items Page
    • Utilities - Renewals|Results Page
  • Handling Renewals
    • Creating an Offer Renewal
    • Creating an Order Renewal
    • Creating an Update Order Renewal
    • Working with Renewal Seat Rules
      • Creating a Renewal Seat Rule
      • Modifying a Renewal Seat Rule
      • Deleting a Renewal Seat Rule
    • Working with Renewal Gift Rules
      • Creating a Renewal Gift Rule
      • Modifying a Renewal Gift Rule
      • Deleting a Renewal Gift Rule
    • Working with Renewal Miscellaneous Item Rules
      • Creating a Renewal Miscellaneous Item Rule
      • Modifying a Renewal Miscellaneous Item Rule
      • Deleting a Renewal Miscellaneous Item Rule
    • Running a Renewal
    • Modifying a Renewal
    • Deleting a Renewal
• Utilities - Print
  • Utilities - Print Pages
    • Utilities - Print|Print Query Select Page
    • Utilities - Print|Order Print Page
    • Utilities - Print|Print Cancel Page
  • Printing in Batches
    • Printing and Reprinting Tickets in a Batch
    • Cancelling Printed Tickets in a Batch
• Utilities - Performance
  • Utilities - Performance Pages
    • Utilities - Performance|Template Page
    • Utilities - Performance|Admissions Page
    • Utilities - Performance|Tickets Page
  • Modifying Performances in a Batch
    • Searching for Performances to Update in a Batch
    • Updating Performance Holds, Price Zones or Fill Zones in a Batch
    • Adding Admissions to Performances in a Batch
    • Removing Admissions from Performances in a Batch
    • Adding or Cancelling Third Party Tickets
      • Notes About Entering Ticket Numbers
      • Adding Third Party Ticket Numbers
      • Cancelling Third Party Ticket Numbers
• Utilities - Pledges
  • Utilities - Pledges Pages
    • Utilities - Pledges|Tax Receipts Page
    • Utilities - Pledges|Thank You Letters Page
  • Handling Pledges in a Batch
    • Extracting Tax Receipt Data
    • Extracting Thank You Letter Data
    • Using Mail Merge to Print Tax Receipts and Thank You Letters
• Utilities - Data Management
  • Utilities - Data Management Pages
    • Utilities - Data Management|Search Page
    • Utilities - Data Management|Schedule Page
    • Utilities - Data Management|Results Page
    • Utilities - Data Management|Install Page
  • Using Data Management
    • Creating a Data Management Job
    • Scheduling a Data Management Job to be Run
    • Updating the Details of a Data Management Job
    • Exporting and Importing AudienceView Configurations
      • Exporting AudienceView Configurations
      • Importing AudienceView Configurations
    • Deleting a Data Management Job
    • Core Data Management Scripts
      • Script: NCOA – Customer Updates (AudienceView 6.8.9)
      • Script: Update Customer Marketing Data (AudienceView 6.8.15)

The following sections describe how to handle pledges in a batch:

• Extracting Tax Receipt Data
  Describes how to extract donor data to print tax receipts. You can print thank you letters at the same time or use the Utilities application Pledges|Thank You Letters page to print them separately.
• Extracting Thank You Letter Data
• Using Mail Merge to Print Tax Receipts and Thank You Letters
  Describes how to use mail merge documents to generate your printed receipts and/or thank you letters.