Manually generating a tax receipt will not create a tax receipt number. A tax receipt number is only assigned if the tax receipt is generated from the Utilities application.
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Open the Utilities application from the AudienceView Desktop.
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Select the Pledges tab.
The Pledges|Tax Receipts page appears.
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Search for the order containing the gift that you want to work with. For more information, refer to Utilities - Pledges Pages.
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Using the 'Extract' button, extract the the data file for the tax receipt(s) that you want to assign a number to using any of the available extract methods/templates (CSV, mail merge, XML or PDF).
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When you return to the order, the gift receipt will have a number and the 'Void Selected' and 'Reissue Selected' buttons will appear in the gift receipts section of the Customer Services application Order|Gifts page.