• Creating an Order
• Customers, Agents and Orders
  • Adding an Existing Customer Account to an Open Order
  • Creating an Order Using an Existing Customer Account
  • Adding a New Customer Account to an Open Order
  • Changing the Customer Account Associated to an Order
  • Adding a Ship-to Customer Account to an Order
  • Setting an Agent as the Order Customer
  • Removing the Customer Account Associated to an Order
  • Assigning a Customer to an Admission
• Delivery Methods
• Performance Seating Requests
  • Creating a Performance Seating Request
  • Closing a Performance Seating Request
  • Filling a Performance Seating Request
• Making a Reservation
• Checking a Seat’s Ticket Usage Status
• Searching for an Order
  • Opening an Order
  • Using the Default Order Search
  • Using the Advanced Order Search
• Modifying Seats on an Order
  • Changing the Price Type for a Seat on an Order
  • Changing the Price Type for a Seat on an Order Using the Seat Map
  • Overriding the Admission Amount or Charge on an Order
  • Adding New Seats to an Order for the Same Performance
  • Deleting an Admission from an Order
• Using Order Notes
• Managing Customer Passes on an Order
  • Assigning an Admission to a Customer’s Pass
  • Removing an Admission from a Customer’s Pass
• Adding an Offer to an Order
  • Adding an Offer to an Order Using the Customer|Entitlements|Offers Page
  • Adding an Offer to an Order Using the Order|Summary Page
  • Adding an Offer to an Order Using the Offers|Summary Page
• Printing Orders
  • Printing or Reprinting
  • Preprinting
  • Printing a Payment Receipt
  • Printing Gift Certificates and Gift Cards
• The Confirmation Email Invoice Template Versus the Order Confirmation Email Template
• Billing Customer, Shipping Customer and Agent Email Delivery Combinations
• Generating an Invoice
• Generating a Tax Receipt
  • Manually Generating a Tax Receipt
  • Manually Generating a Tax Receipt Number
  • Deleting a Tax Receipt
  • Voiding and Reissuing a Tax Receipt
    • Voiding a Tax Receipt
    • Reissuing a Tax Receipt
• Order History

While working on an order, you can create a new customer account to attach to the order.

To add a new customer account to the current order, complete the following:

1. Open the Customer Services application from the AudienceView Desktop.
2. Create or search for the order you want to add a customer account to. For more information, refer to Creating an Order or Searching for an Order.
3. On the Order|Summary page, click the No customer provided link located beside the 'Customer Number' field
   

   Information If a customer is already associated to the order, select the Customer tab.

   The Customer|Search page appears.

4. Click 'Create New'.
   The Customer|Basic page appears.
5. Create a new customer account. For more information, refer to Creating a Customer Account.
6. Click 'Add to Order'.
   The Order|Summary page appears.

   If you created	Then
   a customer,	the customer number appears in the 'Customer Number' field.
   an agent,	the customer number appears in the 'Agent Number' field.

7. Click 'Create' or 'Apply'.
   A window confirms that the application created/updated the order.
8. Click 'OK'.